Sounds like your brand
Tone, language, and limits come from you—not a generic chatbot script.
About motwasel
We build the WhatsApp AI agent teams actually run.
motwasel covers the first reply, captures the lead, and keeps campaigns in the same thread.
Why teams switch
One agent owns the whole WhatsApp conversation.
Sales, support, and ops stop bouncing between chats, sheets, and scripts. The agent stays in the thread until the job is done.
Replies before they leave the chat
First response in seconds, including nights and weekends—without hiring a night shift.
What is your delivery area?
Voice
Capture
Handoff
Collects what you need in-chat
Names, orders, tickets, and next steps are captured while the customer is still talking.
A teammate can take over
When a chat needs a person, the thread and context move with it. No restart.
Impact
What changes after the agent goes live.
First reply
Seconds, including nights — not a queue until morning.
Capture in-chat
Names, orders, and next steps stay in the WhatsApp thread.
Human handoff
A teammate joins with full context. The customer never restarts.
One inbox
Arabic, English, campaigns, and inbound questions in one history.
Inside the product
Build, run, and improve the agent from one workspace.
01
Persona & reply rules
Set tone, dos and don’ts, and when the agent should stay silent.
02
Files that become answers
PDFs, FAQs, and notes are the source of truth—not guessed chatbot text.
03
Campaigns & templates
Broadcasts and follow-ups live in the same workspace as inbound chats.
04
Shared live inbox
The team sees every thread and can join without asking the customer to repeat.
05
Arabic and English together
Customers write either way. RTL is native from the first message.
06
Roles and private data
Encrypted sessions, role-based access, and knowledge that stays on your stack.
Getting started
Four steps from empty dashboard to live replies.
Connect the number
Scan a QR or attach a WhatsApp device you already use.
Write the voice
Persona, language, and the fields you want collected in each chat.
Teach with your files
Drop FAQs and documents so replies come from your business, not a generic model.
Go live, then tune
Read real threads, tighten rules, and improve answers from what customers actually ask.
Put the agent on a live number this week.
The trial is enough to connect WhatsApp, train on your files, and send the first automated reply.